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Possible complex approaches towards evaluating the quality of a destination in the context of tourism management
customer satisfaction destination management quality management service quality tourism
2014/7/9
Thepaper deals with the issues concerning evaluating the quality of a destination in the context of tourism. A destination has to be looked on as a complex product of tourism consisting of products, s...
Resource-based View as a Perspective for Public Tourism Management Research: Evidence from Two Brazilian Tourism Destinations
resources public policy tourism destination
2009/9/25
This study adopted the Resource-Based View approach to analyse two public organizations located in Curitiba and Foz do Iguaçu, Brazil. The focus was to verify how organizational and tourist res...