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Comparative analysis of the basic features of the expected and perceived quality of mass passenger public transport service in Belgrade
mass passenger public transport benchmarking expected quality of service perceived quality of service quality indicators
2010/10/29
Recently, negative trends towards the environment where the system of Mass Passenger Public Transport (MPPT) operates continue to grow. Mobility and citizens’ standard of living are constantly increas...
Smart Feeder/Shuttle Bus Service:Consumer Research and Design
Smart Feeder Shuttle Bus Service Consumer Research and Design
2009/10/19
While long-haul express transit is gaining ridership, consumers are increasingly experiencing
limited access to express transit due to saturated parking at and around
stations. The smart shuttle con...