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Management Strategies in the Production of Service: A Study of Hotel Practice in Southeast Asia
management strategies the production of service hotel practice Southeast Asia
2009/4/27
This paper explores the service quality, productivity and human resource management practices of a selection of Southeast Asia hotels, in an attempt to elicit common themes for successful internationa...
Human Resource Management Strategies as Competitive Advantage: A Case Example of the Hospitality Sector in Southeast Asia & the Pacific Rim
Human Resource Management Strategies Competitive Advantage Hospitality Sector Southeast Asia & the Pacific Rim
2009/4/21
This article analyses the vulnerability of the hospitality sector of the tourism industry in relation to its multiple business environments. Using recent regional economic and socio-political events a...
Feedback Management Strategies in Perceived Good and Poor Performance：The Role of Source Attributes and Recipient’s Personality Disposition
Management Strategies Perceived Good Poor Performance
2009/4/10
Employees seek feedback so as to gather or pass important information, which is required to enhance employees’ contribution to organisational productivity, and thus, likely to lead to improved benefit...