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Comparative analysis of the basic features of the expected and perceived quality of mass passenger public transport service in Belgrade
mass passenger public transport benchmarking expected quality of service perceived quality of service quality indicators
2010/10/29
Recently, negative trends towards the environment where the system of Mass Passenger Public Transport (MPPT) operates continue to grow. Mobility and citizens’ standard of living are constantly increas...
Study of the quality of public transport service
public transport service the passengers' needs
2010/11/4
The article deals with the problems of possible quality improvement in public transport. The knowledge and understanding of the passengers' needs is important and management activity should be aimed a...
Main trends of transport service improvement in the regional farming industry amalgamations of Lithuania
transport service the regional farming industry Lithuania
2010/11/3
One of the ways of transport service improvement is transport facilities concentration in farming enterprises and motor transport enterprises serving several farms, special and all-purpose containers ...