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Using Critical Incidents to Teach Cross-cultural Sensitivity
Critical Incidents Cross-cultural Sensitivity
2009/10/16
This is a plan for a lesson on cross-cultural communication for an integrated-skills ESL class. In this lesson the teacher will offer students to work in small groups on several stories of unsuccessfu...
Finns in interaction with non-finns:problematic phenomena perceived as critical incidents
intercultural face-to-face encounters critical incidents communicative style content analysis problematic dimensions of communication
2009/8/20
This study focuses on Finns' perceptions of problematic phenomena in their communication with non-Finns. The aim of the study is to examine intercultural face-to-face encounters experienced as critica...