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The present research is an attempt to better understand the role of trust in the adoption of technology-based service channels, namely Internet and phone banking. The study conceptualizes and measures...
The strong association between the high levels of trust and the banking sector has not yet been translated in the electronic world to its full potential. For the future growth of e-banking the issues ...
Similar to the adoption of automatic teller machines, banks around the world are looking at online banking services as the next technology to reduce costs while maintaining or enhancing services to th...

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